Psychiatry-UK

Written by a NHS patient

I had a really great experience with Psychiatry UK. I'm not sure if I'm allowed to mention specific names of doctors, so I won't, but my experience with pretty much everybody involved was great. I felt like everybody listened to my needs and answered my questions. There was one person who didn't, but my interactions with them were brief. I was later informed they no longer work there (for unrelated reasons, I didn't file a complaint), and the person that took over from them was absolutely wonderful. I feel the whole process has been really helpful for me and I'm happy with my treatment.

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Written by a NHS patient

Diagnosis was ok, though the doctor was 15 minutes late to the appointment and seemed to rush through it. Titration was awful, I was just sent drugs and expected to get on with it, all my questions were ignored. There was no communication about when the titration period ended and I was left hanging for months not sure what was going on. I mentioned that the drugs didn’t work at all the week before my period and was just told they couldn’t do anything about that. I was also threatened with being discharged for not filling in the online form when I was doing it weekly.

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Written by a NHS patient

Adult ADHD. It would of course be better if the NHS didn’t have to outsource. It would also be better in person. However given that it is a remote service that has a lot of IT automation, it was about as good as it could be. Great staff, sensibly done. Much much better than expected.

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Written by a NHS patient

I've felt supported through every step of this, my prescriber and Dr have worked with me to find a treatment plan that works for me. I've felt heard and respected, this is what person-centred care is.

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Written by a private patient

I cannot explain how truly brilliant Faisal Shaikh is. So thorough, so understanding and puts no pressure on you to answer anything you’re struggling with. Once Faisal had reached his diagnosis, the words after meant everything to me. He is so comforting, so warming and so understanding. Before choosing a psychiatrist best for me, I googled a lot of the names that I could choose from. Faisal Shaikh is on a mission to tackle loneliness and has been studying adult ASD and ADHD for longer than I’ve been alive. He is absolutely incredible at what he does, and I truly hope he continuously gets the recognition that he deserves. I owe him so much for what he has done for me today. I have waited almost all of my life to be heard, and Faisal heard me. I couldn’t be more thankful. Recommend to anyone and everyone - what an amazing man.

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Written by a NHS patient

A very stress free and easy experience. Thank you.

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Written by a NHS patient

The past few months have been completely eye opening for me and my ADHD diagnosis and the team at Psychiatry-UK have been brilliant. They've made me confident with the different stages I went through from assessment to titration. They've been great at navigating medication shortages and were totally open and transparent about my options as well as keeping on top of my progress throughout. A huge thank you for the help throughout this, the whole treatment process, and learning more about ADHD in general has made such a positive impact on my day to day life, my relationship, my work life & goals and much more. It's also helped me deal with a lot of my previous work, life and school experiences in the past with a new outlook on some of the issues and challenges I've faced. Can't thank the team enough!

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Written by a NHS patient

The service provided was excellent. While services to diagnose ADHD are overwhelmed I was communicated with during the process clearly. My wait time time between diagnose and titration commencing for medication was as expected and much quicker than my local NHS service for the same thing. The ability to use Psychiatry-UK under NHS right to choose has seen my care sorted quickly and efficiently.

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Written by a NHS patient

The process of obtaining my diagnosis was easy, once I had been accepted for assessment, i was seen within 7 months of my referral being opened. My psychiatrist was to the point and asked additional questions following my answers to gain a more in-depth view of my presentation. Following the diagnosis, she was quick to write the report and send me reasonable adjustment letters for both university and work. My prescriber Ryan was absolutely fantastic, he was happy to employ flexibility to amend the care along with my needs / wishes. He was really responsive when I contacted him and was very empathetic and understanding of my responses on the forms which were due to family issues. In our last titration appointment, he was incredibly friendly & approachable and was able to answer all of my questions with professionalism, high expertise and care. I would recommend PUK to anyone wishing to go down this path. Thanks Ryan!

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Written by a NHS patient

I honestly can't find a single fault with PUK!. Dr Chandra Basavaraj and my titration nurse Lorraine Forsythe were the most professional and kindest people to support me in getting the help I needed with medication and support. Nothing was too much trouble, they were kind and empathetic and always on hand if I needed questions answered or support with my diagnosis and medication. PUK and their staff have always been fantastic and I couldn't recommend them enough! Thank you so much!!!

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