Psychiatry-UK

Trewalder Chapel, Trewalder, Cornwall, PL33 9ET 1 2 3 4 5 365 reviews

Average ratings

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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
12th January 2022


Dr Sadiq was amazing, he was respectful and patient with every query I had, he was so lovely in appointment as well. Forever grateful for his help

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Written by a NHS patient
12th January 2022


It was a lit better than having to be put through the 3 year waiting list in my area to be treated for ADHD

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Written by a NHS patient
11th January 2022


Looks I've been having an opposite experience to a lot of people here. Referred in 2021 for ADHD, diagnosed in June and put on a waiting list for titration. I had a nervous 4 month wait but the staff and admin support were fantastic. Very caring, very helpful and very professional. Then I got transferred to titration and the experience has been horrible ever since. I lost all my options to contact admin / other services and everything is run through the titration provider. He doesn't listen at all and I don't feel confident in his decisions. I've been in titration for 3 months and don't see myself getting out any time soon. Whenever I ask to go back to a medicine that worked, he's dismissive and makes me feel like I'm an inconvenience. I'm now on a medication that isn't working at all with some concerning side effects and it seems like he doesn't care. I tried to get in contact with the admin but nothing has come from it. I'm feeling pretty hopeless about my ADHD now. So in summary, excellent right up until titration. I'm losing hope

2022-01-12 15:02:29
Response from Psychiatry-UK

We are really sorry to hear that you are experiencing problems with your titration. We need to get this sorted out for you. Could we please ask you to contact our Patient Empowerment Team at: empowerment@psychiatry-uk.com, with details of your name, date of birth and postcode so that they can locate your record. The team aims to respond within four working days of receiving your email.

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Written by a NHS patient
7th January 2022


They have been very supportive, knowledgable and easy to approach

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Written by a NHS patient
5th January 2022


I was treated by Dr Shahab Tamuri and Nurse Salma Ali and both have been absolutely fantastic all throughout this period. They were kind, understanding and accommodating at all times and I never once felt unable to talk to them about any issues or concerns. The process itself has gone incredibly smoothly and Psychiatry UK make it so easy to contact your clinicians and request medication through their online portal. Would absolutely recommend - thank you both!

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Written by a private patient
5th January 2022


The admin staff, titration nursing team and consultant I used were all great! A lot was achieved in the few video consultations I had, the asymmetric messaging service for the medication titration period was great and I received quick and detailed responses from the team. It was a particularly nice facility during the titration as I felt I could properly discuss progress and concerns and set the pace without the inconvenience of a full consultation each time. Despite the popularity of the service increasing rapidly, it was well managed throughout. My consultant Dr Assalman was amazing, he considered my specific situation, concerns and lifestyle and was highly approachable. I received excellent non-judgemental care. High recommended.

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Written by a NHS patient
31st December 2021


smooth process, easy to use

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Written by a NHS patient
29th December 2021


The service that I received was excellent. The titration nurse followed up on my progress regularly and involved me in decision making

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Written by a private patient
29th December 2021


I honestly wish I could continue to use Psychiatry UK instead of NHS services. I was involved with CAMHS most of my childhood and so many things were missed including ADHD which Psychiatry UK diagnosed me with after the NHS denying my request to be assessed. Dr Assalman was supportive from day one and showed me the best patient centred care I have seen from any consultant I have been treated by. Jenni Unsworth one of the most competent prescribers I have met who went above and beyond to ensure I got the treatment that suited my lifestyle the best. The support I have been given and if you can afford it I would always recommend this team.

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Written by a NHS patient
28th December 2021


Following NHS referral, I had an evening consultation with Dr Reji Jayan. The consultation went very well, she was very professional and made me feel very comfortable throughout. For the first time in my life I felt as if someone actually got/ understood me, without judgement. My diagnosis was explained thoroughly. Dr Jayan made me realise that the diagnosis was not a negative; we extensively discussed the positives and she gave advice on how I should use it to move forward now I have an 'understanding' of myself. I am grateful to Dr Jayan for making me feel relaxed and at ease throughout the consultation and for helping me to begin the process of acknowledging and understanding my diagnosis.

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Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2021 for delivering outstanding care.

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Resources

Short link to review Psychiatry-UK: http://iwgc.net/empzu